Our Blogs
Curated list of blogs about feature research, product development, and competitive analysis.
SaaS Feature Prioritization: The Step Most Teams Skip (2026)
There’s something common across most product teams at CX companies that I know. They all have the same old approach […]
How Leading SaaS Products Are Designing AI Agent Workflows: Zendesk vs. Sobot
AI agents are quickly becoming a standard layer in customer-facing SaaS products, and AI agent workflows are becoming an important […]
Customer Portal Design Examples: How The Industry Is Handling Self Customer Support
A look at how leading CX platforms approach FAQs, knowledge bases, and support ticketing via Cusotmer Portal Design A customer […]
Improve SaaS Cancellation Flow! Best Practices Derived From: Fireflies, ElevenLabs, Miro, and ChatGPT
What does a ‘cancel subscription’ button say about a product? Turns out, it says a lot! I studied cancellation flow […]
Dribbble Alternative for Product Teams: The Problem With Designing from Pretty Pictures
If you are a product designer or a product manager, you must have had a Dribbble tab open at some […]
Refero Alternative: Watobu vs. Refero for SaaS Teams (2026 Guide)
Looking for a Refero alternative for product and design research? Refero and Watobu are both powerful design and product research […]
Zoho CRM Screenshots: A Look at Its UI, Dashboard & Sales Workflow (2026 August)
A visual walkthrough of Zoho CRM screenshots, covering its onboarding experience, dashboard, sales workflow, and key product screens. If you’ve […]
How to Build a CRM: 7 Essential Features, Design Principles & Best Practices
Building a CRM system might seem overwhelming, but understanding the core features and design patterns used by successful applications makes […]
Voice Modulation in AI Voice Assistants: What the Leading Platforms Actually Offer
If you’ve ever tried to make an AI voice assistant sound less robotic, you’ve already run into the voice modulation […]